Lisa Goodman, BA
Disclosures: Nothing to disclose
PROFESSIONAL EXPERIENCE
Lisa Goodman

 

 

Professional Summary


QUALIFICATIONS

  • Over twenty-five years of experience in HealthCare as a CHHA/CNA, integrated therapist and instructor, program coordinator.  Sixteen years of specialty in end of life care.
  • Skilled coordinator, ensuring program services in alignment with system goals.  Manage program resources in a creative and cost effective manner.  Excel in program development and implementation.  Consistently demonstrates the ability to maintain an open attitude in stressful situations by using diplomacy and tact effectively with others to attain established goals.
  • Talented speaker and educator in healing arts with an emphasis on awareness, prevention, and positive health behavior change. Includes organization, group and private instruction in several healing modalities.
  • Strong interpersonal skills, excellent communication skills, experienced in building rapport/relationships and mentoring abilities. 

Professional Experience


Integrative Care Coordinator, Sharp HospiceCare/ Grossmont Hospital, La Mesa, California, 2005 to present

  • Provides oversight of Integrative Therapies program, includes clinical protocols/outcomes, patient/family satisfaction, quality measures, physician and interdisciplinary team communication.
  • Works closely with internal constituents to ensure services are well integrated with existing capabilities including the hospice homes, hospitals, nursing homes, and within the medical community.
  • Coordinates, teaches, and provides care in addressing the physical, emotional, and spiritual needs of clientele using Healing Touch, Reiki, Guided Imagery, and Aromatherapy.
  • Oversight of clinical competencies for all integrative therapy practitioners.
  • Provides on-going education to family caregivers on topics such as preventing caregiver burnout by teaching specific techniques designed to reduce stress and anxiety.
  • Created and facilitates training with the Integrative Therapies volunteer program. Oversees all instruction, competencies and provides ongoing support and education.

 

 

Hospice Aide Scheduler, Sharp HospiceCare, La Mesa, California 2000 to 2005

  • Coordinated CHHA schedules per patient’s Plan of Care under the direct supervision of the RN.
  • Coordinated CHHA schedules to maintain compliance of joint supervisory visits with the RN. Adheres to the Plan of Care to ensure compassionate personal care services will be met in a timely manner.
  • Promoted effective communication and a positive professional rapport with the IDT, patients, families and others to ensure compassionate end-of-life care needs are met.
  • Coordinated CHHA services with other departments to meet patient/family needs/requests.  Communicated pertinent issues and requested changes to supervisor.
  • Demonstrated strong organizational skills by appropriately storing /filing and maintaining CHHA and Homemaking Plan of Care documentation to maintain confidentiality and easy staff access for record review.

 

Office/Operations Manager, Goody’s House Inc. Home Remodeling, San Diego, CA 2002 to 2007                                                                           

 

  • Assisted in resolving problems related to day-to-day operations of the office.
  • Reviewed, reconciled, and evaluated monthly ledges, budgets, and financial reporting.
  • Assisted with the development and implementation of reporting procedures; oversees maintenance of department records and payroll.

 

Education


  • Associate of Art: Health Care Administration and Management- University of Phoenix 2013
  • Bachelor of Science: Health Care Administration and Management- University of Phoenix 2016

Certifications

  • California Department of Health Services/CHHA and CNA Certifications
  • Certified Healing Touch Practitioner
  • Certified Healing Touch Instructor
  • Usui Shiki Ryoho Reiki Master/Teacher
  • Guided Imagery Therapist
  • Certified Clinical Aromatherapist

VOLUNTEER SERVICE


  • Healing Touch Coordinator with San Diego Stand Down serving for homeless Veterans
  • Monthly Healing Touch community outreach, mentoring and support