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SHC HRO Training for Physicians (Online)


SHC HRO Training for Physicians (Online) Banner

  • Overview
  • Announcement
  • Content


Registration

Registration is complimentary.  No pre-registration is required.

ALL SHARP HEALTHCARE EMPLOYEES SHOULD COMPLETE THIS EDUCATION IN THE LEARNING CENTER.


Date & Location
Friday, June 12, 2020, 12:00 AM - Sunday, June 11, 2023, 11:59 PM

Overview

This is a 10 module series that introduces key concepts of the high-reliability organization (HRO) initiative under taken by Sharp HealthCare.  These modules present the key skills identified to help Sharp physicians minimize the opportunities for error in their clinical practices. Sharp HealthCare is committed to achieving zero defects and zero harm to employees, physicians, patients and their families.

Sharp employees should be completing these modules via the Learning Center.

Pop-up Blocker? If you see a message asking you to "disable pop-up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn Pop-up blocker on or off in Chrome, Internet Explorer, Safari, and Firefox.

Link: https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows





Target Audience
Specialties - All Specialties , Patient Safety
Professions - Physician

Objectives
Following this activity, participants should be able to:

  1. Define the role of safety and reliability in influencing our culture across Sharp HealthCare
  2. Describe our high reliability skills and behaviors
  3. Employ our high reliability skills and behaviors
  4. Commit to holding yourself and others accountable for using our high reliability skills and behaviors in our daily work

Accreditation

Accreditation:  Sharp HealthCare is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

CME Credit:  Sharp HealthCare designates this enduring material activity for a maximum of 1.5 AMA PRA Category 1 CreditsTM.  Physicians should only claim the credit commensurate with the extent of their participation in the activity.

      




Additional Information
Disclosure: As an organization accredited by the ACCME, Sharp HealthCare requires everyone who is in a position to control the content of an education activity to disclose all relevant financial relationships with any commercial interest. The ACCME defines "relevant financial relationships" as financial relationships in any amount, occurring within the past 12 months, including financial relationships of a spouse or life partner, that could create a conflict of interest.  The ACPE defines "relevant financial relationships" as financial relationships in any amount, occurring within the past 12 months.”  

Sharp HealthCare, encourages faculty to identify investigational products or off-label uses of products regulated by the US Food and Drug Administration, at first mention and where appropriate in the content.

Cultural & Linguistic Competency: This activity is in compliance with California Assembly Bill 1195 which requires that all CME activities comprising a patient care element include curriculum addressing the topic of cultural and linguistic competency.  The intent of this bill is to ensure that health care professionals are able to meet the cultural and linguistic concerns of a diverse patient population through effective and appropriate professional development.  Cultural and linguistic competency was incorporated into the planning of this activity.


Keywords: Patient SafetyProfessionalismCommunicationHRO (High Reliability)



HRO: About This Course

Welcome message by Chris Howard, CEO, Sharp HealthCare

Download:  High Reliability Skills Summary Sheet 

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules.
This article describes how to turn off your Pop-up Blocker:   https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

LAUNCH SCORM, then complete POST-TEST. Move on to Module 1.

Launch Course
HRO Module 1: Foundations of Reliability - Part I

Module 1 of 10
Learning Objectives:

  1.  Explain reliability science and the experience of other HROs
  2. Describe why Sharp has committee to this work
  3. Discuss how Sharp is currently doing relative to reliability

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn off your Pop-up Blocker: 
https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

Complete PRETEST, then LAUNCH SCORM. Move on to Module 2.
Launch Course
HRO Module 2: Foundations of Reliability - Part II

Module 2 of 10
Learning Objectives:

  1.  Explain the Swiss Cheese Model of human error
  2. Discuss the Sharp-End Model of system performance
  3. Discuss Sharp HealthCare skills and behaviors for improving high reliability
  4. Compare and contrast three types of human performance and their influence on human error

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn off your Pop-up Blocker:
https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

Complete PRETEST, then LAUNCH SCORM. Move on to Module 3.

Launch Course
HRO Module 3: Mutual Respect

Module 3 of 10
Learning Objectives:

  1. Describe the character traits of mutual respect
  2. Discuss how mutual respect affects High Reliability
  3. Discuss and value the contribution of each team member

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn off your Pop-up Blocker: 
https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

Complete PRETEST, then LAUNCH SCORM. Move on to Module 4.
Launch Course
HRO Module 4: Pay Attention to Detail

Module 4 of 10
Learning Objectives:

  1. Describe the purpose and meaning of the acronym STAR
  2. Describe applying STAR
  3. Explain the value and intent of cross-monitoring
  4.  Cite two things you will do when you are cross-monitored by a team member

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn off your Pop-up Blocker: 
https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

Complete PRETEST, then LAUNCH SCORM. Move on to Module 5.

 


Launch Course
HRO Module 5: Communicate Clearly

Module 5 of 10
Learning Objectives:

  1. Describe common communication failures and skills to communicate clearly
  2. Describe Closed Loop Communication
  3. Describe SBAR

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn off your Pop-up Blocker: 
https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

Complete PRETEST, then LAUNCH SCORM. Move on to Module 6.
Launch Course
HRO Module 6: Critical Thinking

Module 6 of 10
Learning Objectives:

  1. Explain the purpose and benefit of critical thinking
  2. Describe “Know Why and Comply”
  3. Explain when to use a questioning attitude
  4. Cite the difference between validating and verifying

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn off your Pop-up Blocker: 
https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

Complete PRETEST, then LAUNCH SCORM. Move on to Module 7.

Launch Course
HRO Module 7: Speak Up For Safety

Module 7 of 10
Learning Objectives:

  1. Discuss why speaking up is important to safety and reliability
  2. Cite three actions you can take to make it safe for others to speak up
  3. Name two skills that can be used to speak up for a safety concern

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn off your Pop-up Blocker: 
https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

Complete PRETEST, then LAUNCH SCORM. Move on to Module 8.
Launch Course
HRO Module 8: Reliability Huddles and Ownership

Module 8 of 10
Learning Objectives:

  1. Describe the purpose and benefits of reliability huddles and debriefs
  2. Recognize how and where to report problems and issues

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn off your Pop-up Blocker: 
https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

Complete PRETEST, then LAUNCH SCORM. Move on to Module 9.

 

Launch Course
HRO Module 9: Feedback

Module 9 of 10
Learning Objectives:

  1. Describe the benefits of receiving and giving thoughtful feedback

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn off your Pop-up Blocker: 
https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

Complete PRETEST, then LAUNCH SCORM. Move on to Module 10.
Launch Course
HRO Module 10: Standard Work and PI

Module 10 of 10
Following this activity, participants should be able to:

  1. Explain the purpose of standard work
  2. Identify the eight wastes
  3. Explain A3 problem solving

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules. This article describes how to turn off your Pop-up Blocker: 
https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

Complete PRETEST, then LAUNCH SCORM. Move on to Next Steps.
Launch Course
HRO: Next Steps

Closing message by Chris Howard, CEO, Sharp HealthCare

Download: Claiming credit for HRO Training

If you see a message asking you to "disable pop up blocker", you will need to change your browser’s settings to view the modules.
This article describes how to turn off your Pop-up Blocker:   https://support.scorm.com/hc/en-us/articles/360026015834-How-to-Enable-Pop-up-Windows

LAUNCH SCORM, then complete POSTTEST.  Complete EVALUATION to generate certificate.
Launch Course

Click below to download the CloudCME App for Android or IOS

 When signing up use organizational code "sharp" to register

         

Forgot your username or need other technical assistance please call the Technical Assistance Center (TAC) at 858-627-5000.

 For questions about CME activities and programming:  858-499-4560 or [email protected]

Hours:  Monday - Friday 8 a.m. to 4:30 p.m.